200% Ticket Guarantee
Fenway Ticket King guarantees ticket orders placed on our website. Feel safe and reassured that your tickets will arrive in time for the event, will be authentic and legitimate tickets and will be refunded 100% if the event is canceled. We strive to make sure that your order is protected against fraud and that your information is kept safe and secure.
We offer a 200% Money Back Guarantee if:
- Your order is accepted by, but not delivered by the seller.
- Your order is accepted by, but shipped too late by the seller for the tickets to arrive in time for the event
- You were denied entry because of the tickets or invalid tickets were provided by the seller.*
We also offer a 100% Money Back Guarantee if:
- Your event is canceled entirely with no rescheduled date.**
Fenway Ticket King Guarantee
If for some reason you have an issue, please make sure you have your order number or as much order information as possible and call our support team. We will do everything in our power to make sure that your tickets are real, arrive in time, will be refunded if the event is cancelled, will be seated together and will be the seats you ordered. Our customer support team can be reached at 877-870-3649. It is important to contact us as soon as possible to allow ample time for corrections if corrections are needed.
If an event is rescheduled, your tickets will be valid for the rescheduled date. If you receive tickets for an order that have the incorrect date printed on the tickets, the tickets may be from a previously rescheduled event. Please call if you have any questions or concerns.
You can order tickets for playoff games that are "If Necessary" here at FenwayTicketKing.com and feel safe doing so. We gladly refund all baseball tickets for games not played. Example: You order tickets to game 7 and the series ends in 4,5 or 6 games, you will receive a full refund for the purchase price of the tickets!
Thank you for using Fenway Ticket King as your trusted ticket broker. We are glad to assist you with all your Fenway Park ticketing needs!
*Verifiable proof must be provided by the venue in written letter format. Written or stamped "voids" do not constitute verifiable proof.
**100% refund for a canceled event excludes shipping fees.